External users.

Work in a safe environment.

Work in a safe environment by restricting access for external users to group(s) of which he or she is a member. The external user will not, for example, have access to company-sensitive information that is shared with the entire network but can communicate efficiently with the right people from your organization.

When regular users post an update within a group that is accessible for external users, they will be notified with a warning message. In this way, the regular user knows that they should not post company-sensitive information.

Permissions of external users

External users will have the same user experience as regular users within Speakap. However, the external user will have restricted access to your entire network. 

What can external users do within Speakap?

  • Post updates in groups of which he or she is a member.
  • See all members in groups of which he or she is a member.
  • Start (group) chat with users in groups of which he or she is a member.
  • Read News items that have been posted in groups of which he or she is a member.
  • Access Files that have been shared in groups of which he or she is a member.
  • Access Search results within groups of which he or she is a member.

What external users cannot do within Speakap?

  • Profile information is not visible to external users. (Internal users can view profile information of users limited by privacy settings)
  • View the list of all Groups in the overview screen (Internal users can view the list of Groups)
  • Start (group) chat with users of groups of which he or she is not a member. (Internal users can chat with all users regardless of membership)
  • Access News items, Groups or Documents in groups of which he or she is not a member. (Neither can Internal users)
  • Access Search results within groups of which he or she is not a member. (Neither can Internal users)
  • Join Groups or Leave Groups
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