We've made it easier to report content and users on Speakap's iOS and Android platforms. In the past, users would reach out to Speakap Support, which would then handle the reported issues.
To streamline this process, we've updated the reporting flow. Users can now send their reports directly to the network administrator, removing unnecessary steps. This change gives network administrators more control to manage reports effectively.
As part of this update, there's a new configuration option available under Network Settings -> Preferences -> Report Abuse Email. Network administrators can now set a specific email address for reports. All reported content and users will be sent directly to the designated administrator, ensuring a quick and focused response.
You'll receive two emails as part of this process:
1- Report user:
2- Report Content: