Allowing comments and/or reactions in all types of content

Article summary: Network administrators and post authors have independent control over enabling or disabling comments and reactions across all content types. This guide explains global network configurations, individual post-level overrides, and key behavioral differences between disabling and locking interactions.

1. Global Network Controls (Network Administrators)

Network administrators can establish default platform preferences by enabling or disabling comments and reactions across the entire network. They can be managed completely independently of each other.

Global preferences apply automatically to all major content formats, including updates, news items, events, and polls.

How to configure network-wide defaults:

1. Navigate to Network Settings.
2. Click on the Preferences section.
3. Locate the Comments and Reactions section on the General page to opt in or out of either interaction type.

2. Individual Post Customization (Authors & Admins)

To give teams more creative freedom, the individual author of a piece of content (or a network administrator) can intentionally override global network defaults for a specific post.

For Updates, Events, and Polls:

• Locate the specific published post on the timeline.
• Click the three-dot menu icon in the top right corner of the post.
• Select Enable/Disable Comments or Enable/Disable Reactions depending on the specific barrier you wish to enforce.

For News Items:

• Open the specific news item while it is in editing mode.
• Locate the interaction configuration check-boxes on the right side of the page.
• Select or deselect your preferences before clicking publish.

Note on Future Settings: Modifying options on an individual post will only affect that specific item. It will not change your personal defaults or affect network settings moving forward. Only a network admin can permanently alter baseline defaults.

3. Frequently Asked Questions (FAQs)

What happens to historical comments and reactions when settings change?

The system handles retroactivity differently depending on whether the change was executed by an administrator globally or by an author locally:

• Global Admin Changes: Global updates are not retroactive and only serve as the rule moving forward. Pre-existing posts will still display whatever comments and reactions they accumulated prior to the structural change.
• Individual Author Changes: If an author manually disables comments or reactions on their own existing post, all historical comments and reactions attached to that specific post will be hidden from view immediately.

How is disabling interactions different from locking a post?

While both tools restrict incoming feedback, they handle pre-existing interaction histories differently: