Allowing comments and/or reactions in all types of content

As a network admin you are now allowed to enable or disable comments and/or reactions as a setting for the entire network. We also made this possible for the author of a specific post, giving each user the ability to disable post interaction at will.

From now on you have full control on your comments and reactions, you can choose if you want only one active in your network, in case you are interested in measuring engagement without comments, or if reactions are not your thing. 

Let’s look at what this means a little bit more closely: network administrators will be able to decide on the settings related to comments and reactions enabling or disabling as a general setting either or comments and reactions. While before they had to both be enabled or disabled, now it is possible to turn them on or off independently from each other.

Who is allowed to change these settings? 

The feature is available on a network level, but also on a single post basis. The general settings for the entire network are in the hands of the network administrators, but this new update also offers freedom to the individuals creating new posts. 

Indeed, the author of a post, be it an event, an update, a news item or can also decide if they want to allow comments and/or reaction for the specific post.

How does it work?

Let’s take a look at how the feature differs between the network level and a single post:

Network Admins

Network admins can set a preference for their network by opting in or out for comments and reaction separately. This preference will be applied to all content types, so events, updates, news and polls. You can set your preference by going into the Network Settings, selecting the ‘Preferences’ sections, and opting in or out of comments and/or reaction under the Comments and Reactions section in the General page. 

Post Authors 

If you want to change the settings for a specific post, as we established, post authors and network admins have the ability to do so. What this means is that they will override the network preferences, for that post only. This can be done, for all posts but news, from the three dot menu at the top right of any post, by selecting either disable/enable reactions or disable/enable comments based on the type of post interaction you would like to activate or deactivate.

In case you want to indicate your preference for a news item, you will need to select or deselect the options on the right side of the page when the news item is in editing mode, then you can publish your article. 

       

FAQs

  • What happens to previous posts?

Whenever the network settings are changed regarding which type of post interaction is possible, that will be the rule moving forward. This means that previous posts where comments and reactions were allowed will still be shown with their comments and reactions and vice versa, meaning the network settings changes do not act retroactively. 

When you choose the option to disable comments and/or reaction on your own post as the author, previous reaction and comments on that post will not be displayed anymore.

  • If I enable comments and or reactions in one of my posts, will that change my settings moving forward?

No, on an individual basis you can only enable/disable comments and/or reaction for the current post. Only network admins have the ability to permanently change the settings. 

  • How is this different from the ‘Lock’ option? 

When locking a post you will not automatically eliminate all previous comments and reactions, but rather you will “freeze” them as they are, while not allowing any more comments and reactions from that point forward. You can learn more about this option here.

Was this article helpful?
0 out of 0 found this helpful