If you ever need to remind your users to activate their accounts, you can easily resend outstanding invitations in bulk. We're here to help you with that process!
If you need to just resend one or a few invitations, please follow the steps in this article.
Resend on a Network Level
This option is located at the top of the invitees menu under Network Settings.
1. Go to 'Network settings'.
2. Open the 'Invitations' tab.
3. Click on the three dots next to the '+ Invite button', where you can select 'Resend all invitations'.
This will send invitations to all users who haven't received one in the last 7 days. A confirmation message will appear to wrap up the process.
Resend on a Business Unit and Local Department Level
This works the same, but from the Business Unit (BU) or Local Department (LD) of your choice:
1. Go to 'Organisation settings'.
2. Find the BU or LD and open it.
3. Select the 'Invitations' tab.
4. Click on the three dots next to the '+ Invite button', where you can select 'Resend all invitations'.
This will send invitations to all users who haven't received one in the last 7 days. A confirmation message will appear to wrap up the process.