This procedure describes how to add a your own domain name for your company's network.
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First decide which domain you would like to use as your new network name. This is limited to only a single domain and must include a subdomain.
valid domain: my.example.com
invalid domain: example.com
- Once you have decided, get in touch with your Speakap contact and provide the name of the domain you would like to use.
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Once you inform your Speakap contact. They will get in touch with you to instruct you which DNS record to create and provide you with a template to fill in to create a DNS record. This is used to point a domain or subdomain to an IP address. Which in this case is where your network is going to be hosted.
Here's a reference on how to create a DNS record in one of the most used hosting services: https://www.godaddy.com/garage/dns-records-a-beginners-guide/
If you are using a different hosting service, we will be more than happy to assist you on how to create a DNS record.
- Once you confirm the DNS record has been created, please inform your Speakap contact to finish with the last details from our side. If everything works correctly, the domain will point to your network and you will be able to connect to your desired domain!