Video on Speakap (update / news item)

If you have an after-movie of your annual partner event, a new commercial that is going to air soon, or a video message from the CEO you want to share this with as many of your colleagues as you can. So what better way than to share this video via a news item on Speakap? We got you covered!

  • Videos: all videos have a ratio of 16:9 (vertical or horizontal, and all types of content). If the uploaded video is not 16:9, black bars are added on the sides to adapt to this ratio.
  • Thumbnails: possible to add a personalized thumbnail on updates 

Video's on the Timeline (Updates)

  • Max resolution to stream: HD (720p)
  • Max size: 1GB for all uploads total within an article
  • Behavior:
    • Automatic resize to fit the screen width
    • Resizing and cropping the original image is not possible
    • Alignment (left/right/center) within the update is not possible
    • Streamed, so the playback quality might be lower than the uploaded video


Videos in News

  • Max resolution to stream:
  • Max size: 1GB for all uploads total within an article, 5 videos max.
  • Behavior:
    • Automatically resized according to screen width
    • Resizing the original image is possible, but cropping is not possible.
    • Alignment of the video (left/right/center) within the article is possible

precise dimensions cannot be provided as they are automatically adjusted for each device. That's why it's essential to have a minimum vertical dimension of 720 pixels and a 16:9 aspect ratio.

You can find an overview of the supported video formats here.

Next to this, we’ve currently limited the file size for video files to 1GB. If your video is larger than this, you can think about using a video service such as VIMEO or YouTube.

Publishing your news item

Once you’re ready to publish your news item, we need to make sure that all the recipients of your news item will be able to view your video and generate some lower-quality versions for those who are watching your video on the go and need to keep an eye on their data bundle.

So once you hit the Publish button, we will start a process called transcoding. This means that we will take your video and convert it to a format that is supported by all our clients. Next to this, we will generate multiple versions of the file, to make sure we can show a lower quality to a user who is watching it on his mobile phone.

During this transcoding process, we will keep your news item in an in-between state. You can simply continue with your day, and we will send you an update once the transcoding process is completed. At that point, we will also publish your news item for you. The recipients of your news item will also receive the regular new news item notification at that point.

Editing your news item

It's still possible to edit a news item, regardless of having a video file attached to it. However, the video itself cannot be edited. if you'd like to edit your video, please remove the video and add the edited video.

If you need to update the title or text of your news item, you can simply open the news editor on both Web and iOS and apply your changes.

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