Getting Started

Getting started with your account

• Activating your account
• How to activate your account without an email address
• Complete your profile
• Adjust your notification settings
• I haven't received an email invitation for Speakap
• My activation email does not work

Downloading the app

• How to redownload Speakap on an iPhone
• How to download the iOS app with a code?
• How to send an iOS app download link
• I am receiving the error: "You've already redeemed this offer"
• How to install the mobile app on your iPhone

Personal settings and preferences

• How do I change my personal information?
• How do I change my primary email address
• How do I change my password?
• Privacy: How do I hide my primary email address in Speakap?
• Why does Speakap ask me to access my usage data?
• How to change the language your Speakap is in

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Help & FAQ

• I haven't received the 'reset password' email
• I can't sign in to Speakap
• How do I sort my Timeline?
• How do I join a group?
• My account is being used without my permission

Frequently asked questions

• How do I disable private browsing mode?
• What is okay to share on Speakap and what isn't?
• Which operating systems does Speakap support?
• Who is online?

I need help!

• How do I report a bug?
• How do I open the developer console?