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  1. Speakap Support
  2. Getting Started

Getting Started

Get started with your account, download the app and personalise your settings!

Getting started with your account

  • Activating your account
  • How to activate your account without an email address
  • Complete your profile
  • Adjust your notification settings
  • I haven't received an email invitation for Speakap
  • My activation email does not work

Downloading the app

  • How to redownload Speakap on an iPhone
  • How to download the iOS app with a code?
  • How to send an iOS app download link
  • I am receiving the error: "You've already redeemed this offer"
  • How to install the mobile app on your iPhone

Personal settings and preferences

  • How do I change my personal information?
  • How do I change my primary email address
  • How do I change my password?
  • Privacy: How do I hide my primary email address in Speakap?
  • Why does Speakap ask me to access my usage data?
  • How to change the language your Speakap is in
See all 12 articles

Help & FAQ

  • I haven't received the 'reset password' email
  • I can't sign in to Speakap
  • How do I sort my Timeline?
  • How do I join a group?
  • My account is being used without my permission

Frequently asked questions

  • How do I disable private browsing mode?
  • What is okay to share on Speakap and what isn't?
  • Which operating systems does Speakap support?
  • Who is online?

I need help!

  • How do I report a bug?
  • How do I open the developer console?

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