Welcome to Speakap’s new Knowledge Base, a place where you can store all relevant information, and organize it in pages, sorting them in categories and subcategories. This feature was created to provide a place for organizing knowledge, in an accessible, organized, and customizable fashion.
To find the Knowledge Base on your browser simply navigate to the button on the left side menu of the Speakap home.
Once you click within a category on the left side you will see first the articles within that category, then below the subcategories.
Your Knowledge Base should feel like a part of your company culture.
Rename the Feature
If "Knowledge Base" is not to your liking, you can rename the feature (e.g., "The Library," "Handbook," or "Wiki").
You can easily search for content within the Knowledge Base using keywords from articles and titles.
As your library grows, finding specific information can be a challenge. Articles are now "sharing the stage" with Categories on the home page.
Click on the plus sign at the top right corner of the Knowledge Base navigation menu, next to ‘Home’.