Tracking the learning progress of employees is important to make sure knowledge is received by every group, department and business unit in your organization.
By doing this, you will be able to evaluate where your Journeys are being effective, and where to intervene in case the completion numbers are lower than expected.
Expert tip: by comparing how management shares and discusses Journeys in areas of your organization with high completion averages, with areas where Journeys are not being completed, you can study and learn the most effective way to share knowledge widely!
To track your Journey progress navigate to the feature’s admin panel. Note that this is only possible on web, not mobile.
Here if you hover over the progress bar of the individual journey you will be able to see:
- Total Enrolments
- Completed
- In Progress
- Not Started
Digging deeper is important: you can access a more in-depth breakdown of the progress of your journey with the analytics feature by clicking on the progress bar. From there, a window will open where you will see everyone’s individual progress for that Journey across the four dedicated sections mentioned above. In more detail: you will see the names of the people enrolled, names of the people who have completed the journey, who are still in progress and who haven't started yet.
You are also able to download the data as a CSV file, so that you can analyze and organize the journey data in your own time and for internal purposes. With the CSV file you can also see things at an even more granular level such as which user has finished which steps.
You can easily download this by clicking on the export file icon in the top right of the Analytics window.
Note: If you have enrolled many users in your Journey, keep in mind the CSV has a limit of 20.000 users per download.