This section is dedicated to Speakap’s Updates. Designed to keep your employees informed and engaged, updates help you share announcements and tailored messages with your whole company or specific groups, regions, or departments in real time.
How to post an update
Open the post creation window and start typing in the text composer box at the bottom of the banner in the feed, while making sure you selected Update from the content type picker at the top of the window. You are currently creating an update!
In the text composer you are free to add and format content to match your idea of how you want to get information across; plus, you have the chance to attach files, images and videos, and add GIFs to your content.
Selecting your audience
Obviously, as the update author you have control over who will see your post. Pick the business unit, team, or group (you are part of) that you want to share your message with from the audience picker at the top of the update composer.
Remember: Your audience options are based on your specific memberships and the roles & permissions associated with your account.
You can post content directly from the feed to any group by selecting it in the audience picker, or you can post an update on that group right in the group itself. Users that are members will still see your update on the main feed – as well as the group feed – with the indication that it is posted to a group they are part of.
Where do my updates go?
When you post an update, the selected audience will be able to see it on their feed. Depending on their feed settings—whether they prefer sorting posts by most recent or by activity—your update will either appear at the top or be ranked based on user engagement compared to other posts.
As specified above, if you posted an update to a group, it will be visible to the audience members both in the main feed and in the group feed.
To open an update on its own screen, click on the date it was posted under the author's name. Once you've opened it, it will be easier to share a direct link to it by copying the HTML code of the page.
How to Post an Update
To create an update on mobile, start by tapping the + sign in the top right corner of your feed to open the post composer. Select Compose update from the content type options, then start typing in the text box.
You have full creative freedom! You can format your text, attach images, videos, files, or GIFs to enhance your post and make sure your message is clear and engaging. In this guide, we will explain all of these steps, so you can compose the best update for your feed.
Selecting Your Audience
As the author, you control who sees your update. Tap the audience selector at the top of the post composer to choose whether your update goes to the entire company, a specific business unit, or a group you’re part of.
Note: Your audience options are based on your specific memberships and the roles & permissions linked to your account.
You can also post an update directly from within a group. When you do this, the update will still appear in members’ main feeds but will also be visible in the group’s feed.
Where Do My Updates Go?
Your update will appear in the feeds of the audience you selected. Depending on their feed settings, users will see updates sorted by most recent or most engaged content.
If your update was posted in a group, members will see it in both the main feed and the group feed.
To open an update on its own screen, tap on it.