Completing your user profile

Summary: Sharing your contact details and adding profile photos makes it easy for co-workers to find and reach you. This guide walks you through setting up your profile on mobile and desktop, and updating your cover photo.

Setting up your profile on mobile

You can quickly update your photo, background and personal biography in the Speakap mobile app.

  1. Tap the menu icon (three horizontal lines) in the lower right corner of the app screen.
  2. Tap the gear wheel settings icon in the menu to open your settings.
  3. Select Change Profile.
  4. On the editing screen, you can:
  • Upload or change your profile photo.
  • Upload or change your cover photo.
  • Fill in your personal description and contact information.
  1. Enter the rest of your information and save your changes.

Setting up your profile on desktop

The desktop version is divided into tabs to help you organize your profile information.

  1. Click your avatar, then the gear wheel (Settings), then Personal Settings.
  2. Click the General tab.
  3. Fill in your general information, such as your name and bio.
  4. Next, click the Contact Information tab.
  5. Fill in the rest of your details so colleagues know how to reach you directly.

Looking for image dimensions? Check our Guidelines for Uploading Media and Files to make sure your picture looks crisp and uncropped.

Setting a custom cover photo (desktop)

Your cover photo is the large banner image across the top of your public profile page. You can change it from your computer at any time:

  1. Click your profile picture in the top right corner of your screen, then click directly on your name to open your public profile page.
  2. Hover your mouse over the upper right corner of your cover photo area until a camera icon appears.
  3. Click Update cover photo.
  4. Select a photo file from your computer and click Open.
  5. Drag and adjust the bounding box to crop the photo to your liking, then click Save.

To keep your banner from looking blurry or distorted, check that your image meets the dimensions in our Guidelines for Uploading Media and Files.

Still stuck?

Email us at support@speakap.com with your network name and a screenshot of what you are seeing, and we'll help you out.

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