Summary: Updates are short posts on the Feed that keep your colleagues informed and engaged. You can share an Update with one or multiple recipients at once. This guide explains how to create an Update, format it, choose who sees it, and share a direct link to it, on both desktop and mobile.
Creating an Update
The first steps differ slightly between desktop and mobile.
On desktop
- Open the text composer at the bottom of the banner in the main Feed.
- Select Update in the content type picker at the top of the window.
- Select one or more recipients using the audience selector, and write your text. Both are required before you can publish.
On mobile
- Tap the + sign in the top right corner of your Feed to open the post composer.
- Select Compose update from the content type options.
- Write your text. You need to select one or more recipients before the Update can be posted.
Formatting your content
Within the text composer you can:
- Use rich text formatting to organize your thoughts and emphasize key points.
- Attach documents and files.
- Add images, links, videos, and GIFs to make your post stand out visually.
- Mention other users to notify them. Note: if that user is not part of the group you are posting to, they will not receive a notification.
Selecting your audience
As the author, you have complete control over who will see your post. Use the audience selector at the top of the Update composer to choose your recipients. You can select a single recipient, or combine several in the same Update, for example a Department and a Group together.
Your recipients can include:
- The entire company
- A specific Business Unit
- A Department
- A Group
- And, if you are an admin, a Label
Permission limits
Your audience options are based on your memberships and the roles and permissions on your account. Depending on your permissions, you may not be able to create an Update at all.
Group posting
You can post content directly to any group by selecting it in the audience picker from the main Feed, or by going to the group and posting directly on its own feed.
Update visibility and sharing
Once you post an Update, it is automatically shown to the selected audience.
- Feed placement: Depending on each user's Feed sorting, your Update either appears at the very top (sorted by newest first) or is ranked by engagement compared to other posts (sorted by activity).
- Group visibility: If you post an Update to a specific group, members of that group see it on their main Feed (with an indication of which group it belongs to) and on the group's own feed.
- Belonging to more than one recipient: If a user belongs to multiple recipients included in the same Update (for example, they're in two groups the Update was sent to), they will only see it once on their Feed, not once per recipient.
- Editing recipients after publishing: As the author, you can add or remove recipients after an Update has already been published. See Managing an Update for how.
- Sharing a direct link:
- On desktop, click the date/timestamp just under the author's name to open the Update on its own screen. Then copy the URL from your browser's address bar to share a direct link.
- On mobile, simply tap the Update itself to open it on its own screen.
Still stuck?
Email us at support@speakap.com with your network name, what you are trying to post, and a screenshot, and we'll help you out.