Summary: Journeys are structured training modules that walk you through topics like best practices, security guidelines, and company policies. This guide explains how to find your assigned Journeys, complete the steps, and track your progress on desktop and mobile.
How you'll know a Journey is waiting for you
Whether you're part of a business unit, a local team, or the management team, you can be enrolled in a Journey at any time. When that happens, Speakap alerts you right away through:
- An email notification in your inbox.
- A push notification on your mobile device.
- An unread alert in your Alert Center.
Finding and opening your Journey
No need to search around. Pick whichever route is easiest for you:
On desktop
- Direct links: Click the link in your email notification, push alert, or Alert Center message.
- The Feed banner: Look for the Journey banner displayed next to your Feed.
- The main menu: Click Journeys in the left-side navigation menu to open your personal dashboard.
On mobile
- Direct links: Tap any notification or email shortcut to open the Journey instantly.
- The general menu: Tap the menu icon (three horizontal lines) in the bottom right corner of your screen. From there, tap Journeys or any active Journey banner listed on that screen.
Stepping through your training
Once you open a Journey, the learning view guides you from step to step:
- Review the content: Read the articles, look at the visuals, and watch any embedded videos.
- Mark each step complete: At the bottom of each section, mark the step as complete. This saves your progress and unlocks the next step.
- Answer the quizzes: You may run into short multiple-choice quizzes that test your understanding of key policies or guidelines.
Can't finish it all in one session? No problem. Close the Journey whenever you need to, and your place is saved automatically. To pick up where you left off, go back to the Journeys dashboard via your menu and check your progress meter.
Finishing your Journey
Once you complete the final step, a completion pop-up appears to confirm your success. If your Journey included quizzes, this final summary also shows your score!
Still stuck?
Email us at support@speakap.com with your network name and the name of the Journey, and we'll help you out.