Summary: Groups are a great way to connect with specific teams, locations, or social hubs within your company. This guide explains step by step how to find and join public groups, or request membership for restricted and private ones, on desktop and in the mobile app.
Joining a group on desktop
If you are using a web browser on your computer, you can browse all available groups and manage your memberships from the main sidebar.
- Click Groups in the left-hand navigation menu.
- At the top of the dashboard, filter the view by selecting Show All Groups to see a complete overview of every group in your network.
- Find the group you are interested in and click on its card:
- For Public groups: Click the Join button at the top right of the page to enter instantly.
- For Restricted or Private groups: Click the Request membership button. A notification is sent to the group's administrator to approve your request.
Requesting access on mobile
On the go, you can discover and request to join groups in the Speakap mobile app.
- Tap the menu icon (three horizontal lines) in the lower right corner of the app.
- Scroll down through the menu until you find Groups.
- Tap Groups, then select the All Groups tab to browse the organization's directory.
- When you find a group you would like to join, tap the + (plus) sign next to its name to send your request or join instantly.
Can't find a specific group?
Every organization sets up its network a bit differently. If you cannot find a specific group, location, or department that you believe you should be part of, reach out to your manager or a network administrator first.
They can look up the group's privacy settings, send you a direct invitation, or escalate the issue to Speakap Support if something needs to be adjusted behind the scenes.
Still stuck?
Ask your manager or network administrator first; they can usually fix access right away. If that does not solve it, email us at support@speakap.com with your network name and the group you are trying to join, and we'll help you out.