How do I leave a private or group conversation?

Summary: Whether a project has wrapped up or a chat is no longer relevant to your day-to-day work, you can leave a conversation at any time. This guide walks you through the steps on desktop and mobile, and explains what happens to the chat history.

Important: what happens to your chat history

Before you leave a conversation, keep these rules in mind:

  • Your view: The moment you leave a conversation, it is permanently removed from your chat list. You will not be able to see the historical private messages between you and the other participant(s).
  • Their view: Leaving is completely one-sided. The entire chat history stays fully intact and visible to all other remaining participants in the conversation.

On desktop

  1. Open your chat panel by clicking the messages icon in the top-right corner of your screen.
  2. Select the private or group conversation you want to leave from your active inbox list.
  3. In the header banner showing the chat or group name, click the Details button in the right-hand corner.
  4. Click the three-dot options icon (...).
  5. Select Leave conversation (for one-on-one private threads) or Leave group (for multi-user group chats) in the pop-up menu.

On mobile

  1. Open your chat panel by tapping the messages icon in the bottom menu.
  2. Select the private or group conversation you want to leave from your active inbox list.
  3. In the header banner showing the chat or group name, tap the photo of the chat in the right-hand corner.
  4. Select Leave conversation (for one-on-one private threads) or Leave group (for multi-user group chats) in the pop-up menu.

Still stuck?

Email us at support@speakap.com with your network name and the conversation you are trying to leave, and we'll help you out.

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