Summary: A curated list of essential links and resources to help your employees get started with Speakap, download the app, and find help when they need it. Share these in your onboarding communication or launch posts.
1. App Store download links
To help your frontline workers stay connected on the go, share these direct links to the Speakap mobile app:
Note: only share these if you are not using a branded app for your organization.
2. General website and status
For general information or to check the technical health of the platform:
- Speakap website: www.speakap.com. Our main website for company information and products.
- Platform uptime: https://speakap.statuspage.io/. Check real-time system status and track any ongoing maintenance or technical issues.
3. Help and support resources
Encourage users to explore these resources if they have questions about features like the Feed, News, or private messaging:
- Speakap Support Portal: support.speakap.com. Detailed tutorials, FAQs, and the option to submit support requests directly to our team.
4. Desktop access
Employees working from a computer can reach the platform in their browser via your network's unique URL:
- Company web portal: https://[your-company-name].speakap.com
Note: advise users to bookmark this page.
5. Profile and security settings
Remind users to keep their information secure and up to date in their personal settings:
- Personal settings: On desktop: https://[your-company-name].speakap.com/useradmin?tab=general. Here they can update profile photos, change passwords, and set notification preferences. On mobile: Menu (bottom right) > Settings.
6. Direct feature links
If you want to point users to specific high-value areas of the platform, share these standard menu options:
- Events: Access upcoming company gatherings.
- Knowledge Base: View internal policies and articles.
- News: Catch up on essential company-wide announcements.
Still stuck?
Email us at support@speakap.com with your network name and the link you're looking for, and we'll help you out.