Summary: Keeping track of your user directory is essential for network maintenance. As a Network Administrator, you can export a complete, up-to-date list of your active users or outstanding invitations to a CSV file. This guide shows you how.
Before you start
Network Administrator rights required
This feature is only available to Network Administrators. If you don't see the options below, check your account role with your internal portal owner.
How to export the list
On a desktop web browser:
- Log in to your organization's Speakap network.
- Click your avatar in the top right corner of your screen and open Network settings.
- Select Users or Invitations.
- Click the three-dot options menu (...) at the top right of the screen.
- Select Export all users / invitations from the dropdown.
Working with your exported file
- File delivery: the platform compiles your records and generates a standard CSV file.
- Generating the file can take a few minutes. We'll send you a notification when the export is ready; you'll find it in your notifications.
- Local storage: the downloaded file goes to the default Downloads folder on your computer.
- Working with the data: open, sort, and review the data in any spreadsheet application, such as Microsoft Excel, Google Sheets, or Apple Numbers, for user audits, compliance checks, or reviewing pending invitations. Tip: create a new sheet, click import, select CSV, and choose semicolon or comma as the separator to split the text into columns.
Does the number of users in your export not match what you expected? See User count discrepancies.
Still stuck?
Email us at support@speakap.com with your network name and which export you're trying to run, and we'll help you out.