News items are perfect to share critical information: they can reach your target audience and accommodate for a longer form of text where you can share more detailed information compared to a post, plus having their own homepage, it is easier to find them and they won’t get buried in the timeline.
Another tool that Speakap offers you to make sure your article has been read is the option to make it acknowledgable. This means that users will need to confirm they read the article, which is a handy way to make it mandatory to consume the information you shared.
When composing a news item, you will see the option to make it acknowledgeable within the composer itself, in the Publication options.
This option is disabled by default, so you will need to check the corresponding checkbox to enable it for those news items that you want it’s recipients to acknowledge.
Acknowledging news items
Once the author of a news item has indicated that the news item should be acknowledged, all its recipients will see an indication that this news item needs to be acknowledged.
Upon opening the news item, the recipient will see an acknowledgment button at the bottom of the news item with which the recipient can acknowledge having read its content. To prevent accidental clicks, we ask the recipient to confirm the action, before submitting the acknowledgement.
Once acknowledged, there is no way for the recipient to retract that acknowledgement. This is because there might be legal complications to retracting the acknowledgement.
Seeing acknowledgements
For the author and the administrators of its recipients, it’s possible to see who acknowledged the news item and those who didn’t. This overview is accessible through the “Acknowledged by“ hyperlink in the news item’s details.
Within this dialog you can search for a specific recipient and see its acknowledgment status.
To be able to use this information outside of the Speakap platform, those who are able to see the acknowledgement information can also export this as a CSV file through the options menu on the web platform.