There might be a time when something important has happened - or is about to happen - that you want all your employees to be aware of. It might be a technical failure in one of your critical operational systems, a warning about pick-pockets in your stores, or even a video message of the CEO. Or maybe you want to take the pulse of the business fast.
For these cases, we offer the option to pin an Update, a News Item, an Event, or a Poll at the top of the Feed.
You can also pin those in Business Units, Local, Global Departments, and regular Groups. Even though there is a limitation of one pinned post per timeline, all pinned posts in each group or the general Feed are gathered together and shown in a carousel on the network timeline.
The number of dots below the pinned posts indicates the total number of pinned items. You can see all the posts by scrolling horizontally. This way, every time a user opens the Feed, the first messages they see are the pinned ones.
Pinning a post
Pinning a post is quite simple:
- First, find the message you’re looking to pin, and access the options through the 3 dot menu
- Select 'Pin'
Configure you Pin: you can decide to leave it pinned indefinitely (or until removed), or set how long the post will be pinned for
- Select 'Continue', your post is Pinned!
You will now see the post on top of the Feed, each post type has a different color coding for easy recognition:
- Green for Updates
- Red for News Items
- Orange for Events
- Purple for Polls
Unpinning
You can unpin a post directly from the carousel. Click on the three dots in the carousel’s grey banner and select the Unpin option. You can also unpin a post from its detail view, by clicking on the three dots.
Unpinning automatically
As mentioned, you can schedule when a message is pinned, by specifying a date and time for it to be automatically unpinned. To do so select a date and a time from the date picker when you first pin your update.
If you want to set a date and time after initially pinning your update, you can do so by changing the configuration of your pinned message.
Permissions
We understand that you might not want all your employees to be able to pin an update to your network’s timeline, so we’ve added permissions for pinning updates to help you control which users can and cannot pin updates.
Here is how to assign permission to a role:
- Go to Network Settings;
- Go to the Roles section;
- Open the role you would like to assign permission to;
- From the Timeline tab, check the "Pin updates to the top of the network timeline" permission.
Please note:
- Network administrators will have this permission by default and when the update/news item or poll has been posted in an (organizational) group, the network admin needs to be a member of that group.
- The permission to pin is turned off by default for all other users and roles already created in your network.