We introduced Labels in the filtering options for all Compass features.
What does this mean for you? Now you can customize your insights by specifically selecting the Labels you created.
With Labels, you are able to group together different business units and departments based on your necessity and preference.
This feature is available by default for network administrators, while if you are a regular member with access to Compass and want to create Labels, you must request access via our support.
Note: We refer to business units and departments as these are the basic settings for our service, but the names these categorization are customizable in the Organization Settings.
Use your Labels as Filters
From now on these Labels you are autonomously able to create are added to the filtering options for all Compass features: Dashboard, Spotlight, Activation, Retention, Interaction, Engagement, Content, and Tasks.
This will help you gain insights from specific groups that are relevant to your organization: for instance, you might have created a Label for all the business units (and annexed departments) in several cities you are present in and would like to check the activation rates per city.
To filter by Labels, you simply need to refer to the filtering bar at the top of any feature page in Compass, click on the drop down option next to the text ‘Showing:’ and click on Labels. Then you will be able to see all of the Labels you have created and select the relevant ones.
Need a refresher on how to create labels and why this would be beneficial for you?
Check out our in depth article about this feature to make sure you are using it to its full potential.