Creating Journeys is not the only thing you need to be an expert, as an administrator you will need to know how to view and manage the admin journey panel, analyze the data about launched journeys, and manage journey permissions.
The Journey Admin Panel is accessible after clicking on the Journey feature on the menu by going into the “Admin” tab of the landing page. This is only possible on web.
Let’s have a look at what you can do here!
Once you have launched your journey, navigate back to the Admin panel to track its progress. Learn more about analyzing your Journey data and downloading relevant CSV files here.
When in the Adimin panel, there are a few filters available in the journey menu bar.
You can filter by:
- Created by anyone: this filter will show you journeys created by anyone else in your network
- Created by me: this filter will show you only journeys that you created
and/or
- Draft: This filter will show you any journeys still in draft state
- Active: This filter will show you all journeys currently launched and active
Network administrators, group administrators, and users who received permission have the option to create, launch, and edit journeys. This can only be done on a desktop.
If there is a requirement to enable other non-admin users to create, launch and edit journeys this can be done by clicking your avatar and navigating to Speakap’s network settings. Only network administrators are able to do this. Click on the role you would like to change the permissions for and navigate to ‘Journeys’. Here you can nominate a user to have network permissions associated with creating, launching and editing journeys.
Group admins also now automatically have the ability to create journeys, with the limitation that in the Select Recipients window they will only be able select the group(s) or people in the group(s) they are admins of. Administrators automatically have this ability.